PLAYBOOK
How to streamline task management to improve warehouse performance
You won’t make employees faster by telling them to work faster.
But you can set dynamic labor goals offering visibility into bottlenecks or inefficient processes and track performance progress with proper task management.
There’s a lot going on in warehouses every day. And supervisors and management teams are faced with hundreds of decisions to make, which can lead to decision fatigue.
LSW Tasks keeps leadership teams focused on what matters most to efficiently manage tasks for enhanced warehouse performance, reduced operational delays, and increased productivity.
So whether you’re aiming to sharpen your team’s operational focus, empower leadership, or improve task efficiency, this playbook provides a step-by-step guide on how our customers are streamlining task management in their warehouses.
How it works
Setup tasks by shifts, roles, and objectives.
Assign the right tasks to the right workers.
Regularly review task progress and performance.
The Playbook
Step 1: Setup tasks by shifts, roles, and objectives.
First, create a clear and structured task list tailored to each shift, role, and specific warehouse objective. This ensures that every team member understands their responsibilities, helping them stay focused and contribute to overarching performance goals.
Pro Tip for Defining Roles: Well-defined roles and responsibilities ensure that crucial tasks are completed, adding value to both daily operations and long-term progress. They eliminate delays, conflicts, and miscommunication, while enabling swift problem-solving. It's recommended that every warehouse conducts an annual review of all roles and responsibilities to maintain clarity and efficiency.
With OneTrack's LSW Tasks, you can track multiple aspects of warehouse operations to gain deep insights into productivity and efficiency, and monitor your productivity metrics, process performance, labor utilization, safety compliance, and more.
For example, below are some sample tasks from one of our customers:
-
Check operator activity dashboard
-
Ensure QR Sign On compliance
-
Identify top 3 productivity bottlenecks
-
Review indirect activities
-
View the Opportunity Time Report
Step 2: Assign the right tasks to the right workers.
After creating tasks, you can now delegate them to specific individuals so the right people handle the right tasks.
Instead of relying on spreadsheets and paper-based processes, or not having access to good data from other solutions, using a centralized Warehouse OS to assign tasks enables more visibility into your operations.
With OneTrack’s LSW Task Management, warehouse leadership is equipped with a centralized platform to effectively manage daily, weekly, and monthly tasks.
So, a critical task aligned with your warehouse objectives has been created and assigned. But how does a worker actually complete it?
It’s easy with OneTrack.
From our Warehouse OS dashboard, simply click on the task that you would like to work on. Then, follow the action points in the task, and once completed, press “Complete Task.”
.png)
Pro Tip for Employee Adoption: Provide comprehensive training and ongoing support to ensure all employees understand the benefits of task management and are motivated to use it consistently. Establish clear expectations and accountability measures to maintain high adoption rates.
Using the OneTrack dashboard will make managing your work better, enabling you to focus on the work that will grow and improve your team.
-
No more searching for your to do list.
-
No more wondering what the current most important tasks are.
-
More time spent completing the value-added tasks.
And overtime, you can see the results of your work with built-in reporting.
Step 3: Regularly review task progress and performance.
Regular reviews allow leadership to monitor task completion, track team productivity, and identify any roadblocks or opportunities for improvement.
Some teams might conduct daily check-ins to assess immediate task progress and address urgent issues before they escalate and compromise performance goals.
Others hold deeper performance reviews on a weekly or monthly basis to evaluate team productivity, task completion rates, and any ongoing challenges.
You can adjust your performance review approach based on data and using the insights gathered to make informed decisions, reassign tasks if necessary, and optimize workflows for increased efficiency.
Pro Tip for Tracking Long-Term Impact: Set up regular intervals for reviewing concerns, roadblocks, and ROI, such as quarterly or annually, to capture the long-term benefits of efficiency improvements and to cover and issues that are happening. Use trend analysis to identify ongoing gains and adjust your strategies as needed to maintain momentum.
In addition to your site and team specific performance goals, below are some additional task management KPIs for enhanced visibility into task progress, enabling proactive leadership, better decision-making, and continuous improvement in warehouse performance.
Want to put this playbook to work for yourself?
Start with clear task setup, assign responsibilities strategically, and regularly review progress to ensure sustained success.
This playbook gives you the visibility you need to manage tasks and make every shift the best shift possible. You now have the ability to:
-
Schedule Tasks for Peak Efficiency: Set tasks to appear at the right time, every time, ensuring focused execution.
-
Empower Leadership to Focus on Strategy: Free up leaders to concentrate on strategic building management with clear delegation.
-
Use Data for Continuous Improvement: Regularly review trends and KPIs to drive ongoing operational improvement.
OneTrack customers, good news! You already have this at your fingertips.
We understand that every team is at a different spot in their journey of growth and improvement. If you need help with anything at all, reach out to your implementation manager or support team with any questions.
If you aren’t a OneTrack customer, book a custom demo here. We’ll connect to better understand your operations and show you what a partnership could look like.
Here's what our customers have to say
"We take the approach that all incidents are preventable, and the OneTrack system has the tools necessary to provide real time feedback and coaching to operators.”
Ken Heller
Chief Operating Officer
CJ Logistics America
.png)