CJ Logistics Case Study
CJ Logistics Case Study
CJ Logistics, a logistics and warehousing provider, deployed the OneTrack Operational Intelligence Platform to transform labor management with video and AI, increasing units per hour by 11% on average across a network of more than 40 sites.
The Challenge
CJ Logistics began their partnership with OneTrack at a single site back in 2019 to gain critical visibility into their workforce safety.
And after building an innovative safety program, they've now expanded to more than 40 sites across North America and quickly found there was an opportunity to further the value they bring to customers by transforming their labor management with video and AI.
"Prior to OneTrack, we were always looking reactively into a situation through witness statements and security cameras to try and rebuild what happened. But the time consuming, and very difficult to do consistently and accurately and we wanted to become more proactive with our safety"
"We have wanted to move beyond engineered labor standards for a long time toward something that's more holistic, but the tools and software we used could never get us there. It would take a lot of man hours in spreadsheets but we still felt like we weren't getting the full picture"
"We have wanted to move beyond engineered labor standards for a long time toward something that's more holistic, but the tools and software we used could never get us there. It would take a lot of man hours in spreadsheets but we still felt like we weren't getting the full picture"
The Solution
With the OneTrack Operational Intelligence Platform, CJ Logistics has one system to monitor people, processes, and product across their network so they can make improvements to safety, productivity, and quality.
Not only have they created a better safety culture and improved the customer experience but they've also been able to make significant improvements to their productivity, increasing UPH by 11% on average across their network.
"For us productivity is all about keeping people on task, consistent, and removing roadblocks for our employees. OneTrack has brought complete visibility into our processes and how we coach on performance, bringing insights we've never had before to better manage our labor productivity"
"When you have eight different systems, emails flooding in and phone ringing off the hook it's easy to only focus on what's loudest. Whereas OneTrack gives us a holistic view of our buildings, not just with safety, productivity, and quality, but also for building set-up, for employee engagement. And that full picture helps us make decisions about where to put our resources most effectively"
CJ Logistics increased units per hour by 11% on average across its network. Beyond productivity, the company also improved its safety culture and customer experience, using one system to monitor people, processes, and product across the operation.
CJ Logistics deployed the OneTrack Operational Intelligence Platform, which uses video and AI. It provides one system to monitor people, processes, and product across the network, enabling improvements to safety, productivity, and quality.
CJ Logistics has deployed OneTrack across more than 40 sites in North America. The partnership began in 2019 at a single site to gain visibility into workforce safety, then expanded network-wide.
OneTrack brings complete visibility into CJ Logistics' processes and how it coaches on performance, delivering insights the team never had before. It gives a holistic view of each building across safety, productivity, quality, building set-up, and employee engagement, helping leaders decide where to allocate resources, moving beyond the engineered labor standards and spreadsheets they relied on previously.