CJ Logistics America Chooses OneTrack's AiOn to Deploy Agentic AI Across 40+ Warehouses

CJ Logistics America, one of the largest third-party logistics (3PL) providers in North America, has chosen AiOn, OneTrack's agentic AI platform for physical operations, to bring AI agents into daily operations across its network of more than 40 warehouses. The deployment expands a seven-year partnership between the two companies and moves agentic AI out of pilot mode and into the workflows that leaders utilize to run CJ Logistics America's business.

Why CJ chose AiOn: one platform connected to everything

As a 3PL, CJ Logistics doesn't operate a single Warehouse Management System; it runs several Tier-1 systems, and customer-specific systems for each account. AiOn connects across all of them, along with CJ Logistics America's Snowflake data warehouse, OneTrack's AI vision sensors on the floor, and robotics automation equipment, creating a single layer where AI agents can see and interact with the full operational elements. Site leaders can now go from question to answer to application to automation in minutes, and in many cases, agents complete the work with no human involvement at all.

AiOn is built on foundation models from xAI, Anthropic, and OpenAI, served through AWS Bedrock and the xAI Inference API. OneTrack's proprietary agentic harness keeps every agent inside strict guardrails: agents act only within their permissions across data sources, produce accurate and repeatable answers, and log every action for full auditability.

"We run very large, very complex operations, and we aspire to be on the leading edge of how they're run. Before AI, the complexity of our operations meant we could only address a portion of the available opportunity, because our teams were fully committed to existing processes. AiOn changes that: opportunities surface on their own, and our people act on them instead of searching for them. Over seven years, OneTrack has earned our trust at every step, and today agents do real work across our network, not in a pilot."

Brad Nuffer, COO, CJ Logistics America

What the agents do today

Across CJ Logistics America's network, agents are already working in four areas of daily operations to support leaders to coach employees with refined information, and take clear directed action on key elements that can impact efficiency in operations to provide faster results:

• Gap time tracking. Agents monitor the time between tasks, the minutes lost between a putaway and the next pick, surfacing lost capacity that never appears in a WMS report. The results within the first weeks: a 45% cut in clock in / clock out gap, work that historically took months.
• Labor performance management. Agents deliver personalized performance insights to leaders each morning, combining WMS transactions with sensor ground truth so coaching conversations start from facts, not impressions. The payoff: units per hour performance up 18% network wide, with supervisors receiving the gap, the most help needed individuals, and the coaching feedback already assembled, video evidence included.
• Compliance automation. Agents detect safety and compliance events, manage resolution, and generate the documentation automatically, work that previously consumed hours of supervisor time per incident.
• Travel, zoning, and slotting optimization. Agents continuously analyze travel distance and product velocity to recommend zoning and slotting changes, then track whether the changes delivered.

Analysis that once took weeks of time now finishes before the first shift starts.

"Moving from passive historical reporting to an active floor tool has unlocked a level of on-demand scalability we haven't seen in previous implementations. With OneTrack AiOn, our managers can isolate an operational friction point and configure a customized tracking workflow in a single afternoon. This capability has fundamentally altered our aggregate trajectory, compressing network lost time by 19.7% and delivering a clear, data-backed value lift straight to our active run rate."

Justin Krum, Vice President, Operations, CJ Logistics America

One foundation, network-wide leverage

Because every agent runs on the same connected foundation, a solution built at one site seamlessly deploys across all 40+ facilities. Shared memory, ground truth computational tools, and governed agent steering controls allow each new agent to be sharper than the ones that came before it, a compounding advantage that grows with every workflow CJ Logistics America's teams point it at.

"A dashboard is the easy part. Getting to a 45% cut in gap time means first defining how you measure it, then getting that in front of every supervisor, then automating the reporting and the documentation, then running the coaching cadence that actually changes behavior. That used to take engineering, IT, and field support. And it only works if the numbers hold: you cannot have a language model re-derive how to calculate units per hour every time someone asks. It pulls from the same place, interprets it the same way, and returns it in the same format, every time. That is the difference between an AI that answers and an AI that operates."

Marc Gyöngyösi, CEO and Founder, OneTrack.AI

Key Facts

Who

CJ Logistics America (3PL) and OneTrack.AI (agentic AI operating system for physical operations)

What

A seven-year partnership deepened to deploy AI agents across CJ's warehouse operations, enterprise-wide

Platform

AiOn, OneTrack's agentic AI, connecting WMS, LMS, ERP, and a Snowflake data warehouse

Use cases

Slotting and pick optimization, labor performance and compliance, engineering enablement, and more

Governance

Agents act only within granted permissions, with every action logged and auditable

Why it matters

Among the first major 3PLs to run agentic AI as an operating model, not a pilot

Date

August 26, 2026

Frequently asked questions

What is OneTrack AiOn?

AiOn is OneTrack.AI's agentic AI operating system for physical operations. It unifies data from a company's WMS, LMS, ERP, and data warehouse and lets teams build, ask, and automate their own workflows in plain language, with AI agents that act within set permissions and log every action.

Which AI models does OneTrack AiOn run on?

AiOn runs on frontier foundation models from xAI, Anthropic, and OpenAI, served through AWS Bedrock and the xAI Inference API. OneTrack's agentic harness routes each task to the right model and keeps every agent inside its granted permissions, so answers stay accurate and repeatable and every action is logged.

What is agentic AI for warehouse operations?

It uses AI agents that take on real work, such as slotting optimization, labor planning, and compliance auditing, acting on live operational data across a warehouse network rather than only answering questions.

How is CJ Logistics using agentic AI?

CJ runs AiOn across its warehouses to build live picking heat maps, audit shift compliance automatically, give supervisors real-time labor and productivity reporting, and turn facility drawings into reusable digital maps, built by its own teams without an IT backlog.

Which systems does AiOn connect to?

Systems of record and data sources including WMS, LMS, ERP, and Snowflake data warehouses, unifying operational data in one place so agents can act on it.

Is OneTrack's agentic AI secure and governed?

Yes. Agents act only within granted permissions, and every action is logged and auditable, so enterprises can hand real work to AI they can trust.

What makes this different from other 3PL AI announcements?

CJ is running agentic AI in daily warehouse operations at network scale, not piloting it, making CJ Logistics America among the first major 3PLs to adopt agentic AI as an operating model.