Customer stories
See how operations teams put OneTrack to work, from Context and Vision on the warehouse floor to the AiOn agentic AI platform.
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Physical operations, warehouses, distribution centers, and factories, run on legacy systems of record like WMS, LMS, YMS, and ERP that rarely talk to each other and capture transactions, not reality. The leaders who run them, EHS and safety directors, plant and site managers, and operations and supply chain executives, are left without a clear, real-time picture of what is actually happening on the floor.
OneTrack is AI built for physical operations. It unifies the data from those systems and adds the ground truth they miss, captured by computer vision sensors that see what actually happens on the floor. On top runs AiOn, our persistent intelligence layer, turning that reality into dashboards, apps, and agents that act.
Operations produce a constant stream of data across sensors and systems, but the people who need answers have no analysts or reporting cycles to keep up. Generic AI does not close the gap: it starts from zero every session and is not built for enterprise data. So the questions that matter, like where overtime is creeping in or which sites are off target, go unanswered or arrive too late.
AiOn is OneTrack's persistent intelligence layer, a single agent you talk to in plain language. It retains your role, your goals, and the operations you're responsible for, and moves from question to answer to app to automation: ask a question, get an answer, turn it into an app your team reuses, then hand it to an agent to run on its own. It is persistent (nothing restarts from zero), proactive (surfaces what matters before you ask), and productive (builds the work and acts). It connects across your data sources (WMS and LMS exports, spreadsheets, PDFs, CAD files, images, and more) and is governed and secure: SOC 2 Type II, encrypted, fully audited, and scoped by role.
Results vary by operation, but published OneTrack case studies include an 84% reduction in safety incidents at ID Logistics, an 80% reduction at Hain Celestial, a 72% reduction at States Logistics, an 11% increase in units per hour across 40+ sites at CJ Logistics, and ROI in under five months at Church & Dwight. With AiOn agents, Mars Snacking surfaced more than $60K in hidden labor cost and cut it nearly 28% in the first two months.
OneTrack works with consumer packaged goods (CPG) manufacturers and shippers and with third-party logistics (3PL) providers, across warehouse and distribution-center operations in North America.
Telematics measures impacts but lacks context, and reviewing CCTV takes hours of manual work. OneTrack uses vision AI to understand what actually happened, with video proof, so teams get fewer false alarms, far faster investigations, and coaching based on the leading indicators of safety and productivity issues.
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