States Logistics Case Study
States Logistics Case Study
States Logistics, a logistics and warehousing company with over 70 years in business, deployed OneTrack sensors across its entire material-handling fleet plus a digital workforce of AI agents, achieving a 72% reduction in safety incidents, 90% faster exception investigations, and a 99% reduction in cell-phone usage.
The Challenge
With over 70 years in business, States Logistics has a reputation for operational excellence and people-first leadership. But as their network grew, so did the challenge of keeping operations consistent across sites, especially when it came to safety, accountability, and coaching.
"It was easy when we were a young company and only had a couple of sites. Now, spread across multiple locations in California and Arizona that lack of visibility was holding us back from going from good to great as an organization."
The team turned to OneTrack to help reduce risk, improve labor visibility, and free their leaders from hours of manual follow-up and guesswork.
"Before OneTrack it was very manual. There was a lot of detective work. We would spend hours investigating exceptions. That was time our site leaders couldn't spend helping the operation run smoothly."
The Solution
Today, OneTrack is part of daily life across their operation, giving frontline teams real-time visibility, helping supervisors coach more effectively, and bringing leaders peace of mind that every shift is under control.
"I definitely sleep better at night and my team does too. It's just complete peace of mind. Our associates are fully bought into the process and there's no comparison from before OneTrack to now."
With OneTrack sensors on their entire MHE fleet and a digital workforce of AI agents rolling out to handle investigations, data analysis, and exception handling, the States team can focus on growing the operation, not policing it.
"It was clearly evident in the first weeks that OneTrack brings way more than just a safety tool. There's a whole set of benefits that are bigger than you could ever imagine. From reducing costs, to improving productivity, even upping our service levels. It's a no brainer for us."
States Logistics achieved a 72% reduction in safety incidents, 90% faster exception investigations, and a 99% reduction in cell-phone usage, part of a broader set of benefits including reduced costs, improved productivity, and higher service levels.
States Logistics deployed OneTrack sensors on its entire material-handling equipment (MHE) fleet, along with a digital workforce of AI agents rolling out to handle investigations, data analysis, and exception handling.
States Logistics is a logistics and warehousing company with over 70 years in business, operating across multiple locations in California and Arizona. As the network grew, keeping operations consistent across sites on safety, accountability, and coaching became a challenge.
Before OneTrack, investigating exceptions was manual and took hours of detective work, pulling site leaders away from running the operation. With OneTrack sensors on the MHE fleet and AI agents handling investigations, data analysis, and exception handling, States Logistics cut exception investigation time by 90%.