CUSTOMER SUCCESS STORY
How Hain Celestial reduced overall safety incidents by 80% with OneTrack
By the numbers
70%
decrease in impacts and product hits
80%
decrease in overall safety incidents
92%
decrease in phone use violations
With OneTrack we're much more aware of what's going on even if we can't be present on the floor. I don't stay up at night worrying that I'm going to have a major forklift incident in my building that I won't know about.
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David May
Senior Warehouse Manager
The Hain Celestial Group
Reduction in overall safety events
80%
The Hain Celestial Group
Customer profile
Food manufacturer
Mountville, PA
Partner since 2022
The challenge: Lack of visibility and accountability on the warehouse floor
With a large building, limited leadership staff, and self-reporting of incidents virtually non-existent, David May, Senior Warehouse Manager at Hain Celestial Mountville described things as “the wild west when it comes to operators”.
“We would come in and find things damaged, racks broken, sometimes significant issues, or even a forklift tagged out and shut down and nobody knew what actually happened. It was very difficult prior to OneTrack to know what was going on, especially in our off shifts. And as a result, we had damages. We had product loss. All sorts of things that we really couldn't control very well. Spent a lot of time trying to cycle through hours of CCTV and maybe catch a glimpse of something that happened. It was like the wild west when it came to operators.”
How Hain Celestial created a culture of safety, productivity, and accountability with OneTrack
Video alerts to get a 360° view whenever incidents occur to elevate coaching conversations and increase accountability
In-depth reporting to upgrade weekly safety meetings, stay on top of coaching, and see what operators need more training
Visibility into leading indicators of safety events to see where gaps are, change processes, and proactively train operators
Straight from the source
Hear what Hain Celestial's Sr. Warehouse Manager, David May, had to say about his experience with OneTrack.