How Hain Celestial uses OneTrack to improve safety
From finding damage the next morning to a weekly safety meeting built on video.
- 80%fewer safety incidents
- 70%fewer impacts and product hits
- 92%fewer phone use violations
David May, Senior Warehouse Manager
Completely reactive
A large warehouse, limited leadership staff and almost no self-reporting of incidents. David May, Senior Warehouse Manager at The Hain Celestial Group, described it as completely reactive.
“We would come in and find things damaged, jacks broken, sometimes significant issues, or even a forklift tagged out and nobody knew what actually happened. It was very difficult prior to OneTrack to know what was going on, especially at night when it came to operators.”
David MaySenior Warehouse Manager at The Hain Celestial Group
The team spent hours cycling through CCTV to maybe catch a glimpse of what happened. It was like the wild west when it came to operators.
Part of daily life
Today OneTrack runs through every shift: real-time visibility for frontline teams, better coaching from supervisors, and peace of mind for leaders that every shift is under control.
- Video alerts with a 360° view whenever incidents occur, to elevate coaching conversations and increase accountability
- In-depth reporting to upgrade weekly safety meetings, stay on top of coaching and see which operators need more training
- Visibility into the leading indicators of safety events, to see where the gaps are, change processes and train operators proactively
“Working with OneTrack, we developed a weekly safety meeting where we review all incidents from the week and use the video to share what happened, not to shame people but to coach everyone.”
David MaySenior Warehouse Manager at The Hain Celestial Group
Questions about Hain Celestial and OneTrack
What results did Hain Celestial achieve with OneTrack?
Hain Celestial recorded an 80% decrease in overall safety incidents, a 70% decrease in impacts and product hits, and a 92% decrease in phone-use violations after deploying OneTrack, shifting from reactive incident discovery to proactive safety management.
What did Hain Celestial deploy OneTrack to solve?
Before OneTrack, Hain Celestial had a large warehouse, limited leadership staff, and virtually no self-reporting of incidents, leaving managers reactive. Teams would find damaged equipment or a forklift tagged out with no record of what happened, and spent hours cycling through CCTV footage. OneTrack gave frontline teams real-time visibility and helped supervisors coach more effectively.
How does OneTrack help Hain Celestial improve safety?
OneTrack provides video alerts with a 360-degree view whenever incidents occur to elevate coaching and accountability. It delivers in-depth reporting that upgrades weekly safety meetings and shows which operators need more training, plus visibility into the leading indicators of safety events so teams can change processes and train operators proactively.
How does Hain Celestial use OneTrack in weekly safety meetings?
Hain Celestial developed a weekly safety meeting with OneTrack where the team reviews all incidents from the week and uses the video to share what happened. According to Senior Warehouse Manager David May, the goal is not to shame people but to coach everyone.
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